Sarah Alexandra orders are processed in 1-2 business days and shipped out in 1-2 business days once the order has been processed. Delivery times depend on the shipping method selected. Express orders (overnight, two day and three day) placed before 1pm PST will ship out same day unless placed on Sunday or Monday. These orders will ship out on Tuesday. Express orders placed after 1 pm PST will ship out the following day, unless placed Saturday, then it will ship Tuesday. Express orders do not deliver on Saturday or Sunday. We do not ship ground or express orders over the weekend so please select your shipping method accordingly.
Ground Shipping – Complimentary
3 Day Shipping – $20.00
2 Day Shipping – $25.00
Express Shipping – $50.00
RETURNS AND EXCHANGES
Sarah Alexandra shirts may be returned for a full refund within 14 days of purchase. After 14 days the shirt may be returned for an exchange or store credit only. All sales are final after 45 days from the date of purchase. All returns must be in saleable condition. Any worn, washed, or damaged shirts may not be returned.
INSTRUCTIONS FOR RETURNS
1. Please CLICK HERE to create your return label.
2. Input your Order Number and email address and click the Return Items button to start the return process.
3. Select the items you would like to return, the reason for the return and select your refund method.
4. Print your return label
5. Place the items you would like to return or exchange in the original shipping box.
6. Drop off your package with the appropriate shipping carrier.
7. You will receive an email from firstname.lastname@example.org once your return has been processed. Please allow 5 business days from the time we receive your return.
If you have any questions or concerns, we would love to hear from you!
Store Hours: Monday - Friday | 9 AM – 5 PM PST // Saturday by appointment.
INTERNATIONAL SHIPPING GUIDELINES
International Orders are proceeded and Shipped through Global E.
If the recipient refuses delivery of their order due to a customs charge, the package will be considered abandoned and disposed of by the shipping carrier and your order will not be eligible for a refund. An international order cannot be canceled once the package is in transit.
An international order cannot be canceled once the package is in transit.
If you have any concerns when receiving your shipments, please contact: email@example.com
If you need help with your international order through Global-e click here.
All items are FINAL SALE and cannot be returned.