How do I care for my Sarah Alexandra shirt?
You can have your shirt professionally cleaned or you can do it yourself at home. Whether you’re using your washing machine or hand washing, use cold water and color safe detergent. Separate dark colors. Line dry; do not tumble dry. For ironing ease, iron your shirt while still slightly damp with a hot iron. Be extra aware that when ironing the collar to iron away from the points to avoid creasing. Dark colors are best ironed from the reverse side. Alternatively, you can send your shirts out to be laundered by your favorite dry cleaner. Please instruct the dry cleaner to not use starch and to leave the collar up for the Signature Shirt when pressed so that you are free to style the shirt collar how you see fit.
How do I return or exchange my Sarah Alexandra shirt?
Sarah Alexandra shirts may be returned for a full refund within 14 days of purchase. After 14 days the shirt may be returned for an exchange or store credit only. All sales are final after 45 days from the date of purchase. All returns must be in saleable condition. Any worn, washed, or damaged shirts may not be returned.
INSTRUCTIONS FOR RETURNS
1. Please CLICK HERE to create your return label.
2. Place items you would like to return or exchange in the original shipping box.
3. Please include a note as to whether you would like to place a return or have us exchange the item for you.
4. Drop off your package at a FedEx mailbox or visit https://www.fedex.com/en-us/shipping/schedule-manage-pickups.html to arrange for a free pickup.
5. You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return.
If you have any questions or concerns, we would love to hear from you!
Store Hours: Monday – Saturday | 10 AM – 6 PM PST